"Botslovers has allowed us to free our customer service team from repetitive and low-impact tasks, to enhance our excellence in personalized attention to our clients. Ikt answers the web's FAQs and recommends wines like a virtual sommelier, the results are incredible."
David Lagoa
David Lagoa
Alcampo
"Creatively applying the concept of Conversational Commerce is something that Botslovers has been able to do very well. WhatsApp, Instagram and Messenger connectivity allow brands to talk to their followers as if they were friends, being able to automate these interactions without losing sensitivity and closeness is everything."
Pepa Red
Pepa Red
"The chatbot has allowed us to automate around 80-90% of conversations, freeing up our agents and thus allowing us to devote more attention to the most complex incidents. We have lowered our response time and increased the overall satisfaction level."
Alvaro Galindo
Alvaro Galindo
BKOOL
